B757 / B767 Fleet Consolidation
Planned and managed consolidation of two diverse fleets through a merger, including airplane modifications, pilot base realignment, SOP updates, flight manual rewrite, FAA approval, and pilot training.
FAA Part 5 SMS Certification
Planned and managed FAA certification and ICAO acceptance of United Airlines' Flight Operations Division SMS in collaboration with the other operating divisions of the Company.
CRM / TEM
Developed and did the instructional design, validated and authored the Captain's
CRM / TEM course, and then facilitated classes.
Human Factors / Change Review
Prepared and assisted pilots to safely and effectively transition the United-Continental merger.
Sabre Flight Plan Manager
Trained pilots and instructors on a new flight planning and takeoff performance philosophy, process, and SOPs.
IATA Operational Safety Audit (IOSA)
Researched, identified, and documented specific references for all IOSA Flight Operations Standards, enabling United Airlines to achieve consecutive superlative IOSA outcomes.
Flight Operations Integration
Integrated United Airlines' and Continental Airlines' Flight Operations philosophy, priorities, processes, SOPs, manuals, training, and standards to transition to a single air carrier.
B756 Line Check Airman (LCA) Manual
Designed, developed, and wrote the fleet-specific portion of the B757/767 ("756") LCA Manual. Amended the document to apply to the integrated flight operations following the United-Continental merger.
Volcanic Activity Operations Plan
Designed, developed, wrote, validated, and implemented the safety risk assessment matrix and interactive, cross divisional action plan that has become the industry standard.