United Airlines

B757 / B767 Fleet Consolidation

Project Manager

Planned and managed consolidation of two diverse fleets through a merger, including airplane modifications, pilot base realignment, SOP updates, flight manual rewrite, FAA approval, and pilot training.

United Airlines

FAA Part 5 SMS Certification

Project Manager

Planned and managed FAA certification and ICAO acceptance of United Airlines' Flight Operations Division SMS in collaboration with the other operating divisions of the Company.

United Airlines

CRM / TEM

Developer / author / Facilitator

Developed and did the instructional design, validated and authored the Captain's

CRM / TEM course, and then facilitated classes.

United Airlines

Human Factors / Change Review

subject matter expert / facilitator

Prepared and assisted pilots to safely and effectively transition the United-Continental merger.

United Airlines

Sabre Flight Plan Manager

Subject Matter Expert / Facilitator / Train-the-Trainer

Trained pilots and instructors on a new flight planning and takeoff performance philosophy, process, and SOPs.

United Airlines

IATA Operational Safety Audit (IOSA)

team member

Researched, identified, and documented specific references for all IOSA Flight Operations Standards, enabling United Airlines to achieve consecutive superlative IOSA outcomes.

United Airlines

Flight Operations Integration

Team member

Integrated United Airlines' and Continental Airlines' Flight Operations philosophy, priorities, processes, SOPs, manuals, training, and standards to transition to a single air carrier.

United Airlines

B756 Line Check Airman (LCA) Manual

Project Manager

Designed, developed, and wrote the fleet-specific portion of the B757/767 ("756") LCA Manual. Amended the document to apply to the integrated flight operations following the United-Continental merger.

United Airlines

Volcanic Activity Operations Plan

Project Manager

Designed, developed, wrote, validated, and implemented the safety risk assessment matrix and interactive, cross divisional action plan that has become the industry standard.

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